Essential Guide to Choosing a SaaS Backup Solution [eBook]

The Essential Guide to Choosing a SaaS Backup Solution covers the following topics:

Comprehensive App Support
Ease of Use / Modern UX
Managed Service Provider (MSP) Support
Security and Regulatory Compliance
Cost Effective & Fair Pricing
Storage Flexibility and Scalability

The SaaS-powered business is rapidly growing. Within the SaaS applications that business' choose there is a plethora of business-critical data. Given the various threats to data from human error to cybercriminals, it’s a necessity to ensure that you have a backup solution to protect your SaaS data.

There has also been explosive growth in the number and types of SaaS backup solutions designed to address this challenge, and that can be confusing for IT leaders as they evaluate how to design a protection strategy.

Key Considerations for SaaS Backup Solutions

With the proliferation of SaaS applications used by businesses of all sizes, SaaS backup solutions are becoming an increasingly urgent necessity. There are dozens of different SaaS data protection offerings available on the market, but they are not created equally and may not be suitable for every organization’s needs.

This e-book will provide you an overview of the core features that enterprises should consider when choosing a backup solution for their critical SaaS data.

Choosing the Right SaaS Backup Provider

Of all things SaaS backup products do, at a bare minimum they need to backup and recover SaaS data. But to support enterprise workflows they need to do more than just that. There’s lots of free utilities on the market to backup SaaS data, but these utilities lack the capabilities needed to maintain data integrity, service uptime, ensure security, and comply with regulations. Some of the general areas that SaaS backup solutions should have are as follows.

Comprehensive App Support (comprehensive in the app, and # of apps)

With the popularity of Microsoft 365 and Salesforce it’s no surprise that there is a wide range of support for these SaaS services. But these are only two of the hundreds of SaaS services businesses use every day. A SaaS backup solution should have support for a wide range of SaaS services covering different business operational functions including HR, Finance, Marketing, Sales, Development, etc.

Advanced Security Features

SaaS backup services are frequent targets for cybercriminals because they store valuable company and consumer data. The data can be compromised or stolen and used in ransom campaigns. Backup services should be protected against internal and external threats with advanced authentication, encryption, and role-based access controls.

Ease of Use / Modern UX

Care should be taken to choose a solution with a modern user interface that is easy for administrators to use, yet powerful enough to automatically backup and restore SaaS data in a uniform way across multiple target SaaS services.

Managed Service Provider (MSP) Support

Since much of the work of backup processes is typically outsourced to MSPs, the software should be designed with multitenancy features by default and include an ability for MSPs to delegate authority to segregated admins, provide dashboards and reports for clients, and provide an easy way to bill customers for use.

Cost Effective & Fair Pricing

Pricing for a SaaS backup service should be easy to understand and align with the type of SaaS service being backed up. SaaS apps with more users than data should be priced by the number of users, and apps with more data than users should be tiered by the amount of data to backup. There should be clear upfront pricing terms without hidden fine print and overage gotchas that surprise IT buyers.

Deep Dive on Recommended SaaS Backup Features

With some of the broader categories covered, download the eBook for a dive deeper into some of the specific features that IT leaders should consider as required features for their chosen SaaS data protection solution.

Download the eBook